I bought this bag about two weeks ago in preparation for my trip to the UK at the end of December based on the great user reviews. I tested it out on a day trip to Disneyland a few days back and had a terrible time with it. My back was killing me! I realized that this bag was not made for short people at all! I adjusted the straps as tight as they could go, but the bag still hung way too low. I am 5'2" and it needs to be about 2 inches higher to fit perfectly and not cause any back pain. If you are taller this bag would be perfect. But if you are petite, I would recommend going to REI and testing out bags in person.
I would have rated this two stars, but customer service was great and they are refunding my money.Get more detail about Baggallini Messenger Bagg.
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