First hat's off to amazon for great customer service. we first purchased this product in summer 09 i used it sparingly but then my son started to use it. He used it almost everyday for about 20- 40 minutes each session. after a few months it started to have a loud "rubbing" sound which we couldn't fix. then the right piston failed. i called the company and they said it was past warranty. i called amazon and they were great said they would ship me out a new one asap. we recv'd the new one in a couple days and shipped back the defective one. my son started using it and within 2 weeks the machine created a foul smell when used. then a couple weeks later it started leaking oil from the piston.
this machine is only suited for VERY light use. the concept is great and when it works it's a great machine. I wished the manufacturer spent a little more money for better pistons it would be a winner then . but 2 failures for 2 machines is unacceptable
I would NOT recommend this productGet more detail about Stamina InStride Electronic Stepper.
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